Awardco
Lindon, UT, USA
Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.
We're looking for an ambitious self-starter to join our team as a Mid-Market Client Success Manager. Client Success Managers maintain strong relationships with their assigned clients, ensuring they reach organizational goals for employee engagement through the Awardco software. They maintain high-levels of client satisfaction while also identifying opportunities for growth.
What you will do:
Maintain a client renewal rate of 90% at all times
Respond to each client request by the end of each day
Work across departments...