Senior UX Designer, eCommerce and Product Commercialization

  • Ancestry
  • Aug 30, 2021

Job Description

About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering customers around the world from all backgrounds on their journeys of personal discovery.

With more than 27+ billion digitized global historical records, 100 million family trees, and 18 million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.

Ancestry is the world's largest online resource for family history. We have helped pioneer the market for online family history research, taking a pursuit that was expensive and time-consuming and making it easy, affordable and accessible to anyone with an interest in their family history. The foundation of our service is an extensive collection of billions of historical records that we have digitized, indexed and put online over the past 17 years. These digital records and documents, combined with our proprietary online search technologies, tools and collaboration features, have enabled our more than two million subscribers to create over 16 billion historical records, along with millions of DNA results to make meaningful discoveries about the lives of their ancestors.   
With over 1,400 employees around the world, we are known for our cutting-edge technology, phenomenal innovation, and offer a compelling and rewarding workplace where you will thrive. We seek out passionate people to join our mission of helping people discover, preserve and share their family history. We invite you to explore and discover the many opportunities that await you at Ancestry.

Who you are...

  • As a Senior UX Designer at Ancestry, you’ll work closely with customers, product managers, and software engineers to lead, define, design, prototype, update and create new products that can make the task of discovering family history easier and more enjoyable.
  • You want to do meaningful work and make a difference in people’s lives. Ancestry’s mission is to “empower journeys of personal discovery to enrich lives.” You love history, storytelling, and connecting people.
  • You should be an optimistic problem solver. You like taking on difficult design challenges, even when they might not be glamorous or in the spotlight. You know how to use creativity to find unique solutions to difficult problems.
  • You have experience in all areas of product design including user research, task analysis, visual design, and interactive prototyping.
  • You are empathetic to our customers’ needs. You are a great listener and strive to understand customer challenges. You know how to validate your designs to ensure that they are usable, meet accessibility standards, and solve real problems.
  • You collaborate well with others. You work well with other designers, product managers, front-end-developers and engineers on agile teams. You adapt quickly to change and are open to feedback, critique in order to continuously grow and improve.
  • You are excited about owning the design and user experience for one of Ancestry’s key features. You know how to make smart decisions that will make a positive impact on the business and make the experience better for our customers.
  • BONUS: You have experience designing for e-commerce flows including marketing and customer acquisition.

  • What you will do...

  • You have a minimum 6 - 10 years in UX product design and a bachelor’s degree in a related field or equivalent work experience.
  • You must have a design portfolio with case studies of real projects you’ve worked on and can articulate the value that your work contributed to the business and customer experience.
  • You must have a track record working with cross-functional teams such as product, engineering, and marketing teams.

  • Working for Ancestry
  • Please note that you must provide a link to your portfolio or case studies with your application. 
  • Design That Matters - We have over 3 million subscribers who use our site for a combined 5 million hours a week to enrich their understanding of themselves and their place in history. With your help, we’ll attract even more enthusiastic users. 
  • Enjoy Work and Life - We have critical UX problems to solve, but we also honor a healthy work/life balance. After all, our business depends on strengthening family ties.
  • Helping people discover their story is at the heart of ours. Ancestry is the largest provider of family history and personal DNA testing, harnessing a powerful combination of information, science, and technology to help people discover their family history and stories that were never possible before. Ancestry’s suite of products includes AncestryDNA, AncestryProGenealogists, Fold3, Newspapers.com, Find a Grave, Archives.com, and Rootsweb.

  • GD-Sponsored
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    Additional Information:
    Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.

    All job offers are contingent on a background check screen that complies with applicable law.  For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.  

    Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.