When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering customers around the world from all backgrounds on their journeys of personal discovery.
With more than 27+ billion digitized global historical records, 100 million family trees, and 18 million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
We’re looking for a highly autonomous Program Manager with 3+ years experience to work from our Lehi, Utah office. This role works closely with Product and Engineering leadership, managers, and scrum masters as well as engineering, design, analytics, and other key team members to facilitate the delivery of innovative, cross-functional, timely features to customers. This role also emphasizes, coordinates, and communicates team improvement, predictability, transparency and works to identify and overcome delivery roadblocks in a complex, cross-functional environment. Preferred candidates have experience and familiarity with agile methodologies such as Scrum and SAFe. The ideal candidate will have demonstrated experience in program management with a keen understanding of team dynamics, product development/engineering, and product management. Strong communication skills are also essential in coordinating across several multi-disciplinary teams toward unified product and feature releases. The successful candidate will not only be responsible for facilitating multiple product development projects but will also drive delivery execution and broader cross organizational change initiatives as well as:
-Assist in aligning the right resources to the right initiatives at the right time, ensuring individual resources are deployed optimally and requirements are clearly understood
-Enable timely delivery of products and features by developing processes that improve predictability and transparency, identify dependencies, and ensure that teams are working together efficiently to overcome roadblocks
-Guide key stakeholders in understanding dependencies and trade-offs throughout the product development process
-Enable informed decisions and governance by bringing together stakeholders and providing a unified view of project status and risk factors
-Work with cross-functional groupings of teams including UX Design, Product Management, Engineering, Marketing, PR, Finance, Legal and
-Customer Support through the product development and platform transition process
-Establish and extend best practice enterprise-wide by continuously iterating on program management processes and capturing best practices
-Build key relationships across the company to ensure smooth integration of new processes and programs -Must have 3+ years program and/or scrum master experience, leading cross-functional efforts with a proven track record of shipping awesome products, preferably with a consumer-facing web services brand. Formal program management training, Scrum Master certification, and/or SAFe certification is a plus Characteristics we are looking for:
-Ability to quickly synthesize information, identify what matters, and cut to the chase. Strong bias toward action - preference for execution over process but an understanding of when process is helpful. Strong ability to communicate technical information simply and concisely to non-technical audiences
-Comfortable leading informally across the organization to challenge the status quo and develop better ways to enhance the customer experience. Passionate, smart, analytical, creative, driven - “Gets it” and is able to deliver results quickly. Demonstrated success in working with and influencing cross-functional teams and working collaboratively with stakeholders, even in remote offices -Flexible and adaptable to changing demands based upon the needs of the business. Proactively seeks feedback and input; actively listens and communicates well with others. Some technical understanding of internet technologies and the operations of a commercial website, with a history of successful partnerships with engineering -Excellent communication and organizational skills -Ability to work in a fast-paced environment with an entrepreneurial approach and drive for continuous improvementAdditional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.