Business Operations Specialist - Draper, UT

  • UnitedHealth Group
  • Draper, UT, United States
  • Oct 14, 2021
Full time

Job Description

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

The Business Operations Specialist is responsible for providing process and operational support to the functions within Business Operations Family.  The role is also responsible for quality reporting, analysis and audits, and for developing plans and programs to support continuous quality improvement using applicable tools.

Responsibilities vary but could include:

  • Processing banking financial transactions and tax-related corrections
  • Reconciling internal accounts
  • Researching complex customer issues
  • Providing exceptional customer service in a fast-paced environment while dealing with sensitive information and situations

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School diploma / GED or higher
  • 1+ years of Banking, Financial Transactions or equivalent college education in related field
  • Understanding and experience with Microsoft Office; Word, Excel, and Outlook (Ability to create, edit, save)
  • Experience balancing transactions, researching check payments, processing transactions on accounts
  • Understanding of balancing of debits/credits on internal accounts
  • Full COVID-19 vaccination is an essential requirement of this role.  UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements, and will obtain necessary proof of vaccination prior to employment to ensure compliance.

Preferred Qualifications:

  • 6+ months experience working with Health Savings Accounts
  • Basic understanding of federal banking regulations as they relate to Checks and ACH's
  • Processing and researching EFT payments
  • Accounting experience


Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.  


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: customer service, banking, finance, Draper, UT, #RPO