Marketing Operations Manager

  • Ancestry
  • Oct 21, 2021

Job Description

About Ancestry:When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering customers around the world from all backgrounds on their journeys of personal discovery.
With more than 27+ billion digitized global historical records, 100 million family trees, and 18 million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
About the role
This is an exciting opportunity to be part of a new team being created within the International Marketing group. This team will be focused on enabling delivery of marketing initiatives across countries and functions. You will be a key partner to the marketing teams and work to support the fast growth and evolution of the International markets. You will need to be inquisitive, comfortable with the unknown and determined to solve problems, as this team will be building the Marketing Operations function from the ground up!
This role reports to the Marketing Operations Director and will be based in our London office on a hybrid basis (part office-based and part flexible).

What you will do

End to end project support for marketing teams including but not exclusive to routine implementation of marketing campaigns through multiple channels including media.Be the interface between support functions; Product, MarTech, Data/BI, Legal, Finance, Analytics to enable transparency & project delivery. Translate and execute current processes, analysing trends & themes to develop and launch optimisations in conjunction with Director and Global Teams.Develop and maintain superior relationships with Marketing & key partners through multiple levels of the organisation to ensure you are able to be the problem solver and find routes to delivery.Manage project budgets & end of project reporting including analysis of initiatives effectiveness & operational effectiveness.Support regular planning cycles and monthly/quarterly operational reviews. Collaborate with the team and across functions to identify recurring pain points and drive solutions through a rigorous data driven process. 

Requirements - who you are

Experience in managing projects for the marketing funnel/ media channels in an ecommerce environment. Strong knowledge of marketing practices in order to pre-empt dependencies and issues plus experience of marketing metrics and reporting platforms.Experience of managing multilingual projects in a sensitive and regulatory environment.Strong communication abilities both written and verbal; ability to communicate with all levels of seniority effectively and professionally with proven experience of influencing others to deliver results.Learning & problem solving mindset; must be adaptable and open to challenges and keen to find new ways of doing things.
Additional Information:Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law.  For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.  
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.