Enterprise Implementation Specialist Manager

  • Awardco
  • Provo, Utah
  • Dec 09, 2021

Job Description

Awardco is an up-and-coming software company focused on providing better solutions to engage and reward employees. Our technology is changing the landscape of employee recognition and we are looking for individuals that want to be part of this exciting worldwide movement. We promise an exciting atmosphere where hard-working individuals are regularly presented with new challenges and opportunities for growth. As a young company on the rise, Awardco provides its employees with terrific opportunities for advancement.

We're looking for an ambitious, detail-oriented self-starter to join our Client Success team as an Implementation Specialist. Once a sale is complete, our Implementation Specialists ensure the Awardco product is properly set up and configured to meet client needs. This role requires excellent communication and project management skills in order to build and maintain strong relationships with all of Awardco’s clients.

What you will accomplish: 

  • Develop and manage client relationships during product implementation, ensuring Awardco is properly set up and configured for clients
  • Lead and mentor a team of Implementation Specialists 
  • Maintain high levels of communication with clients and team members throughout project timeline
  • Ensure that each task is done correctly and efficiently while meeting all project deadlines
  • Become an expert in the Awardco platform through product configuration
  • Work efficiently with other departments across the company  

What you will bring: 

  • Management experience preferred 
  • Immense attention to detail as you manage multiple different projects
  • 5-7 years of enterprise level SAAS experience in a client facing role
  • 4-year Bachelor's Degree preferred
  • Experience with product configuration in a SaaS/tech industry required 
  • Project management experience required
  • Proven track record of success in each job you've held 

Why Awardco?

Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.