When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering customers around the world from all backgrounds on their journeys of personal discovery.
With more than 30+ billion digitized global historical records, 100+ million family trees, and 20+ million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.Ancestry is looking for a team-oriented, creative leader to join our 11-person (and growing) content design organization. We are a team of creators, editors, linguists and historians; as our first full time Content Strategist, you will help establish a new practice within our team, will forge new ways of working with teams across the product organization, and will deliver unique value to customers through well-considered content strategy.
What You Do
Perform thorough research to develop in-depth knowledge of diverse customer needs and preferences, both domestic and internationally, as well as broad consumer trends.Produce and evaluate innovative concepts for content that support product strategy and meet diverse customer needs.Design scalable systems and specifications for content sourcing, publishing and success measurements across products.Collaborate with designers, product managers, data scientists and content creators to implement content strategy through an iterative “think-make-learn” approach. Deliverables will include editorial calendars, style guides, taxonomies, and metadata frameworks.Develop requirements for product owners, architects, and engineers to ensure that content management related systems are built to support the strategy.Track customer engagement with content, and report to stakeholders on the same.
Who You Are
Demonstrable experience in designing, creating and delivering consumer content at scale.Experience participating in customer/consumer research, and in collaborating with data scientists, product analysts, and ethnographic researchers to understand and characterize customers and their needs. Highly skilled as a systems thinker and designer. Significant experience in creating scalable constructs that organize and deliver the right content at the right time to consumers.Comfortable in presenting and evangelizing early ideas, processes and polished solutions to multidisciplinary teams and senior executives alike.Dedicated to understanding and prioritizing the experiences and needs of diverse people. Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.