Senior Business Systems Analyst

  • DMBA
  • Remote
  • Dec 29, 2021
Full time

Job Description

DMBA is seeking a Senior Business Systems Analyst to support our Appian and Jira solutions. Remote work, living in Utah, is a possibility. The ideal candidate is detail oriented, excellent communicator, and is driven to solve problems and implement solutions. This role in the IT department will help manage the backlog of a number of new web & mobile Appian applications for DMBA and will help manage Jira. The Senior Analyst will be exemplary in requirements gathering from end users, decomposing requirements into functional specifications, and organizing those specifications efficiently in Jira and Appian. The analyst will develop and maintain a keen understanding of how and when each supported solution can be used to solve business problems. We are looking for someone who is highly motivated and resourceful in generating positive results, both individually and by partnering effectively with end users, colleagues, and other stakeholders.

Additional Key Duties:

  • Delivers and maintains high-quality software solutions in partnership with the vendor and/or third-party professional services
  • Business analysis to help support our Appian processes and systems
  • Manage and configure our Jira systems (Jira and Confluence)
  • Leverages technology to solve problems and enhance operations
  • Takes corrective action with technical Help Desk tickets

Education and Experience Requirements:

  • Bachelor's degree in information systems or computer science preferred or a related degree with technical experience
  • 3-7 years of experience or expert knowledge of IT systems analysis and support

Preferred Knowledge and Skills:

  • Experience with Jira in grooming user stories, and managing backlogs
  • Ability to analyze, translate, and define business requirements into technical solutions
  • Understanding of applications development environment, database, data management and infrastructure capabilities and constraints
  • SaaS experience, including administration and user access management
  • Experience with process diagraming, wireframing
  • Very clear verbal and written communications
  • Attention to detail, including proven abilities with context switching and managing multiple competing priorities
  • Relationship building, building trust and reliability
  • Knowledge of Appian and Jira is helpful
  • Preference could be given for additional relevant experience, education (i.e., master's degree), and professional certifications

What We Offer:

  • A wonderful, exciting culture
  • Competitive pay and benefits
  • Excellent medical, vision and dental benefits with low premiums (we are the #1 health plan in Utah!)
  • Rich retirement planning, including 401(k) company match, life insurance, and access to Financial Planners at no cost
  • A generous paid leave plan, which starts accruing your first day, your birthday off, additional sick leave, and 12 paid holidays
  • World class wellness program with health coaching, ability to earn 3 additional days off a year, fun activities, and an onsite gym
  • Tuition reimbursement
  • Career development through company sponsored programs, and thousands of on-demand online training courses through our learning management system