Field Service Engineer

  • Salt Lake City, UT, United States
  • Jan 06, 2022
Full time

Job Description

Position Requirements

  • One year FSE or related experience – prefer medical field
  • AS – Technical Associates Degree or Electronic Technology Diploma and/or Military experience
  • Proficient with analyzer network/connectivity setup and support directly to Laboratory Information System/Health Care Information systems.
  • Preferred experience with Radiometer Aqure installation and troubleshooting
  • Primary language English
  • CompTIA A+ certification preferred
  • Basic Networking or IT system upgrades / troubleshooting experience
  • Up to 50% travel overnight
  • Hold a valid driver license with a good driving record over last three years required
  • Participation in the Company’s automobile program is a requirement of this position. You will receive a company car to conduct company business in accordance with the program provided that you meet the eligibility requirements of the program.
  • Effective in making appropriate service decisions within given time frames
  • On Call required at certain times
  • Ability to lift or maneuver 40 lbs.

Job Requirements:

Key responsibilities

  • Install, repair, calibrate, clean and test instruments.
  • Follows logical troubleshooting procedures and diagnoses problems in a timely matter.
  • Build and maintain positive customer relationships
  • Conduct professional behavior with team and customers.
  • Follows expense guidelines and Danaher compliance policies
  • Develops positive partnerships with Sales personnel to aid in anticipating potential customer issues and uncover additional selling opportunities in accounts.
  • Reviews solutions with customers; discusses needs and ensures a safe operation situation.
  • Maintains field parts inventory, testing devices and tools. Maintain clean and safe working environment at the customer site and in the company vehicle.
  • Compliance with all regulatory and company required documentation and service work orders.
  • Performs on-call duties to cover weekends and overnights
  • Ability to cover other regions in vital situations
  • Markets and sells service to Radiometer customers
  • Attend and participate in Sales Presentations within own region