International Trade and Education Coordinator

  • Zonos
  • St. George, UT, USA
  • Jan 06, 2022
Full time QA Business Operations

Job Description

Zonos is the cross-border technology solution for online retailers and other solutions providers that deal with global e-commerce. Our mission statement, “create trust in global trade” drives our processes and outcomes. The key to creating trust is transparency, which has been lacking in the cross-border industry for consumers, merchants, and businesses. We deliver technology, not boxes. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you.

Overview

As part of our growing team, you will use your cross-border expertise to support a fast-growing and complex technology company. As a subject matter expert, you will support customer success, sales, partnerships, marketing, and product.

What you will do...

  • Assure that the development, coordination, implementation and evaluation of all educational programs presented are aligned with the requirements of the Zonos curriculum and program
  • Develop, prepare, organize and evaluate curricula for Zonos educational programs ensuring appropriate standards and mission are met
  • Teach (or schedule others to teach) all on site educational programs as well as all on site teacher training/professional development
  • In coordination with the Director of Education, care for - or appropriately delegate the care for - all Zonos Education and Development resources
  • Support individual Zonos departments and department heads to ensure that training and development curricula are taught according to the departmental requirements
  • Provide Zonos staff with annual training to review updates and changes in education programs
  • Assist in the development of monthly and annual education and global trade strategy reports
  • Act as Zonos Teacher and Educator
  • Train and educate other team members on cross-border in a way that’s easy to understand
  • Assist the Product team in improving existing Zonos products and creating new, innovative solutions for customers and partners
  • Work closely with the Marketing team to ensure an accurate representation of our products and solutions
  • Coordinate with Marketing to provide webinars for customers and partners
  • Coordinate with Marketing to create  internal and external industry documentation
  • Contribute to a positive and collaborative work environment.
  • Be ready to learn and grow in a complex and challenging industry
  • Work with an amazing company and team.
  • And more!

You could be a strong addition to the team if you...

  • Want to live in sunny St George and enjoy a healthy work-life balance;
  • A self-starter attitude who enjoys a challenge and works hard
  • Related industry experience
  • Strong analytical skills
  • Strong documentation skills
  • Strong research and deductive reasoning skills
  • Strong communication skills with the ability to explain complex subjects in a simple way
  • A strong desire to learn and not afraid to ask questions.
  • The ability to collaborate in a fast-paced environment involving different stakeholders and subject-matter experts

What we offer:

  • Competitive pay
  • Medical, Dental, Vision, & Life - we pay 100% of the employee premium!
  • Paid leave for maternity, paternity, and other life events
  • Employee Assistance Program
  • 401k retirement plan with generous company match
  • Flexible paid time off - we require all our Zonuts to take a minimum of 2 weeks off per year. Take some time to relax!
  • 1 month paid time off at 5 year anniversary
  • All of the office snacks and drinks you could possibly consume
  • Daily company lunch

Life at Zonos

Welcome to Southern Utah where the sun is shining 255 days out of the year, palm trees are swaying in the breeze, and adventure and exploration await! Neighboring the stunning Zion National Park, Southern Utah is known for its outdoor recreation. Explore endless options for biking and hiking trails all over town, enjoy watersports, boating, and fishing at Sand Hollow State Park, and when you need to get away, we are only a short hour and a half drive to the entertainment and fun of Las Vegas.

As a Zonut you’ll be able to take in the gorgeous view of St. George from Tech Ridge, a rapidly growing epicenter for tech, retail, and dining here in Southern Utah. As an organization, we are always striving to be a great company, not just a big company. We are constantly cultivating an environment of collaboration and teamwork, where our API’s and core values are the living, breathing heartbeat of everything we do. 

Here at Zonos we are committed to cultivating a team of ambitious and innovative people who are hungry and willing to stretch and grow. International trade is complicated and working at a growing cloud technology company is hard, but we are here to support your learning and development. For these reasons, if you are uncertain about applying, we encourage you to do so even if your experience doesn't exactly match the job description. We welcome diverse perspectives from people who think outside the box and aren't afraid to challenge assumptions. Come join us!

Learn more about Zonos, our mission, and the type of company we are building.

Zonos is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Zonos is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Whitney Harris, 800-942-0721, whitney@zonos.com.