Director of UX and Design

  • Ancestry
  • Jan 13, 2022

Job Description

About Ancestry:When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering customers around the world from all backgrounds on their journeys of personal discovery. 
With more than 30+ billion digitized global historical records, 100+ million family trees, and 20+ million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
Job DescriptionAncestry is seeking an exceptionally passionate, innovative, strategic, customer obsessed, and self-motivated Director of UX & Design to join our team and deliver remarkable brand experiences for our customers.You will lead a team of product designers on our core family history experience and interface with all levels at Ancestry and work cross functionally with Design, Product, UX Research, Marketing, Data Analytics, and Engineering. You are a hands-on leader who is as comfortable in ambiguity as you are finalizing design specifications. You will set the standards for team engagement and the bar for quality with a level of rigeur and attention to detail that will inspire everyone. You have a successful track record establishing a nurturing environment where different perspectives are honored and teammates are encouraged to grow, take risks, and develop. 

What You'll Do

Envision and create the future of the Ancestry family history product by collaborating with cross-functional teams and inspiring each other to build profound experiences for our customers. Guide the strategy, UX, and visual design efforts from start to finish — from problem definition to design implementation.Partner, cross-functionally with product managers, designers, engineers, consumer insights, and analytics to develop product strategy and definition.Translate quantitative data and qualitative insights into new and existing product features that benefit the customers we have today and those that we seek to engage in the future.Participate in generative research and comprehensive user testing.Facilitate strategy and ideation sessions that keep the customer at the center of the experience.You will create exceptional human-centered experiences.

Who You Are

You have an awe-inspiring portfolio of desktop and mobile digital products and experiences.You are a pragmatic visionary who places the customer experience at the top of their list of priorities and skilled at articulating that vision to teams and executive stakeholders.You have experience collaborating with product leadership, design managers, and cross-functional stakeholders.You have the organization and problem-solving skills to both translate ambiguity into action.You can fluidly transitions between high-level strategic thinking and detailed execution, influencing design across the company.You are enthusiastic about defining a vision and strategy for advancing design into new areas (e.g. conversational UI, wearables, machine learning, AI).10+ years of fearless experience designing for web-based and mobile customer experiences (agency or client side).
Additional Information:Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law.  For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.  
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.