Client Support Representative (Full Time)

  • Awardco
  • Pleasant Grove, Utah
  • Aug 25, 2022

Job Description

Awardco is an up-and-coming software company focused on providing better solutions to engage and reward employees. Our technology is changing the landscape of employee recognition and we are looking for individuals that want to be part of this exciting worldwide movement. We promise an exciting atmosphere where hard-working individuals are regularly presented with new challenges and opportunities for growth. As a young company on the rise, Awardco provides its employees with terrific opportunities for advancement.

Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has the best experience possible while using our product. We are looking for a Client Support Representative who can work full-time hours Monday-Friday, 6AM-2PM or 4PM-12AM. 

What you will do:

  • Fulfill client orders and aid in support tickets
  • Work directly with platform users in answering their questions and helping to resolve any issues
  • Communicate with clients via email, chat, and phone
  • Ensure client satisfaction in every interaction

What you will bring:

  • Positive attitude and work ethic 
  • Friendly and personable disposition
  • Tech-savvy and quick learner 
  • Problem-solving skills 
  • Excellent communication skills - written and verbal 
  • Familiarity with the following platforms is a plus:
    • Salesforce
    • Microsoft Excel
    • Google Suite
    • Zendesk

Why join Awardco?

  • Get in early with Utah's #1 fastest-growing company
  • Great Place to Work certified
  • A revolutionary, client-approved product
  • Leadership that listens
  • Diligent and dedicated coworkers that make work not feel like work
  • Career growth and opportunity according to what you want to do
  • Cool swag, endless snacks, and flexible time-off

Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.