Job Description
Lucid Software is a leading productivity startup with more than 15+ million users. We are looking for a Senior Technical Product Manager for our integrations team to help deliver great solutions with our partners and for our customers as we take our products to the next level.
Are you a natural leader and a team player? Do you have a passion for elegant solutions, data, and intuitive user experiences? Are you drawn to cross-functional work that is different every day? If this is you, let’s talk!
Our mission is to help teams see and build the future. And we hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego.
Responsibilities:
- Working with integration partners and enterprise customers; including fortune 500 companies, to deliver integrations that deliver value in their ecosystem.
- Experience in effectively leveraging metrics to understand usage patterns and effectiveness of integrations at customers and partners.
- Effectively able to plan and prioritize work across multiple projects, and communicate priority to relevant stakeholders.
- Lead out in training internally and externally on implementation of APIs and Integrations.
- Own product features through their entire creative cycle: ideation, specification, development, release, analysis, and iteration.
- Be an expert for our customers’ needs, motivations, and challenges.
- Develop deep customer empathy and represent the customer to your team.
- Perform qualitative and quantitative research to discover feature ideas and validate them before development.
- Work closely with UI/UX designers to ensure an excellent user experience in our product.
- Work with engineers to help guide feature developmentPerform quantitative analysis on features’ performance and find opportunities for optimization.
- Be responsible for hitting the key performance indicators you are entrusted with.
- Generalize solutions to work across many platforms while still meeting the needs of customers.
Requirements:
- Bachelor’s degree
- 3-5 years of Product Management experience
- Ability to use data and statistics to inform decisions
- Understand how to create simple and intuitive user experiences
- Passion for digital products
- Proven ability to learn fast
- Demonstrated ability to be resourceful and innovative
Preferred Qualifications:
- Experience driving API / Integration development
- Experience leading technical implementation with customers
- Experience working with technical integrations partners
- Experience managing vendor/partner relationships
- Experience leading projects and teams is a plus
At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.
We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
About Lucid Software
Lucid is the parent company of two cloud-based visual workspace application: Lucidchart and Lucidpress. Lucidchart is a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation. Lucidpress is an intuitive brand templating platform that empowers anyone to easily create on-brand materials. Together, they are utilized in over 180 countries by more than 27 million users. Ninety-six percent of the Fortune 500 use Lucidchart, and customers include Google, GE, NBC Universal and Johnson & Johnson. Lucid’s partners include industry leaders such as Google, Atlassian, Amazon Web Services, Salesforce, and Microsoft. Since the Utah-based company’s founding in 2010, it has received numerous awards for its business and workplace culture. For more information, visit golucid.co.