Principal Site Reliability Engineer

  • NuSkin
  • Provo, UT, USA
  • Jan 28, 2021
Full time

Job Description

We are hiring for a Full-Time Principal Site Reliability Engineer. Right now, many of our employees are working from home, and for this role, we currently support remote work from Utah, Texas, Colorado, California, Arkansas, and additional states on a case-by-case basis. As we look to return to our Provo campus during 2021, we will require physical relocation for employees in states outside of Utah, Texas, Colorado, California, or Arkansas.

Estimated Base Salary: $145,000-$160,000 a year


About Us

Our story begins in 1984, in Provo, Utah, with a group of friends who wanted to bring good-for-you personal care products to market. Sandy, Blake, and Steve committed to launch sustainably sourced beauty and skin care products with “All of the good and none of the bad.” The team wanted to help people, too. They integrated their new product line with an opportunity platform for entrepreneurs. More than 35 years later, Nu Skin is operating in nearly 50 markets across the world. Our founders’ commitment to premium beauty products and the entrepreneur spirit has kept us growing into the global, publicly traded company we are today.

The Role

Nu Skin Site Reliability Engineers (SREs) are Software and Systems Engineers who specialize in distributed systems, microservices, and processes. They possess a breadth and depth of knowledge about Nu Skin’s production environment that allows them to craft tools, processes and frameworks to guide colleagues through safely releasing production code, provide guidance and support for monitoring distributed systems, reduce operational overhead, reduce toil through automation, and enable teams to achieve their desired reliability outcomes.

SREs drive operational excellence across Nu Skin by enabling partner teams in Product and Infrastructure to up-level the health of their services. SREs empower teams to self-serve in key areas of building, operating, and maintaining production services. This is achieved through strong partnerships and continuous collaboration with partner engineering teams.

What you'll do...

  • Work closely with engineering teams to maintain and scale our existing production platform
  • Work closely with product teams to help plan for the future and refactor existing production platform into a cloud based, DevOps oriented platform
  • Develop solutions for scalability, performance, and reliability within Amazon’s cloud
  • Work closely with Cloud Operations and Security teams to proactively maintain operational and security standards
  • Develop solutions to monitor and improve end-to-end platform performance, identify runtime deficiencies, and find potential failures
  • Assist with remediation of production issues.
  • Maintain application reliability and uptime throughout the application lifecycle
  • Gain deep, full-stack knowledge of the complexity of our platforms and applications.
  • Work to simplify and automate deployment processes, run-time operations, and support non-disruptive code releases.
  • Provide expertise to complex digital projects. Work with product teams to understand their development needs and help them achieve DevOps goals.
  • Be an integral member of the core DevSecOps culture and help develop, test, deploy, and secure digital operations 24x7x365 globally with on call availability

What you'll need...

  • Ability to quickly learn and recommend new software, frameworks, tools, and development languages
  • Bachelor’s degree in Computer Science, Information Systems, or similar field or equivalent experience preferred
  • Experience working with application development teams in a DevOps culture
  • Strong communication skills with international team, including with teammates in the United States
  • Proficient in at least one configuration management technology (Saltstack, Chef, Puppet, Ansible, etc.)
  • Expertise in setting up, automating, and maintaining CI/CD pipelines with development teams (i.e. GitLab CI, Jenkins, CircleCI, etc.)
  • Solid understanding of Linux, TCP/IP, HTTP web flow, and cloud principles such as networking, load balancing, DNS, and security
  • Proficient with public cloud platforms such as AWS, GCP, Alibaba
  • Experience in software development in one or more of the following: Python, Go, Ruby, Perl, or Java
  • Expertise with log aggregation and application monitoring using the appropriate tools (Splunk, ELK Stack, New Relic, Datadog, etc.)

Benefits & Perks

You will be part of an engaged, inclusive, global community that values family, giving back, beauty, and sustainability. We offer competitive benefits with comprehensive medical, vision, and dental coverage; supplemental life, short-term, and disability insurance; free access to health coaches, therapists, and an onsite fitness center; a health savings account & 401k with company match; an incentive bonus program; and access to our top-quality beauty & wellness products. You’ll also be empowered to prioritize what’s important to you through flexible work arrangements and a generous vacation policy. Thinking about adding little ones to your family? We have generous maternity and paternity leave too.

What We Value

Purpose: We’re on a mission to be a “A Force for Good.” We promote a culture of doing good while providing opportunity for personal and professional growth. We prioritize giving back, whether that’s through empowering employees to join week-long service trips in Malawi, Africa, designating days for employees across the world to participate in community service projects, or creating sustainable products and packaging, you will be able to make a difference. We have eight guiding principles: to be A Force for Good, Accountable & Empowered, Bold Innovators, Customer Obsessed, Direct & Decisive, Exceptional, Fast Speed, and One Global Team.

Equal Opportunity. We are an equal opportunity employer. Success and cultural fit are dependent on living the Nu Skin Way and are independent of race, age, gender orientation, sexual orientation, religion, or disability. We believe our capability to improve lives is enhanced when we understand and reflect the diversity of our sales leaders, customers, and employees. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance completing an application or participating in an interview because of a disability, please contact our Talent Acquisition team at 1.801.345.1000.

Data Privacy. Information you provide on your application will be processed according to our Privacy Policy, which is available for you to review at For questions about this policy, please contact us at