Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. Over 12,000 organizations around the world are using Qualtrics to listen, understand, and take action on experience data (X-data™)––the beliefs, emotions, and intentions that tell you why things are happening, and what to do about it.
The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love, and build a brand people are passionate about. Join us as we help change the way people experience the world! Advance your career at a company that is dedicated to your ideas and growth, fills you with purpose, and provides a fun, inclusive work environment.
Qualtrics XM is the backbone of the world’s most successful companies. Our secure, agile, easy-to-use platform is a common framework for entire companies to design and improve customer and employee experiences - and to consistently drive innovation in a world where people demand ever more from products, brands, and experiences. A key part of the XM Platform is the ability to “Listen & Remember” the stakeholders. XM Directory helps our customers to know every stakeholder so you can deliver hyper-personalized experiences. When someone says something about your company you can capture it and store it in the XM Directory. Over time, you’ll build up detailed profiles of your customers, employees, and any other stakeholder to know exactly what they like, need, and how every interaction with your company made them feel.
XM Directory engineering team builds highly performant scalable solutions varying from data storage systems to computation and serving solutions. We utilize a plethora of open source and industry accepted technologies for our big data problems such as ElasticSearch, AWS DynamoDB, AWS Kinesis, Apache Kafka, Redis, etc. Our human interface is built using the latest Angular framework with TypeScript language. As a Software Engineer in the XMD team, you will be applying your distributed systems knowledge, familiarity with frontend development, databases, and leading edge ML algorithms to create world class software.
You should love building simple solutions to solve hard customer problems. Designing systems in an agile environment to withstand hyper growth.