Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. Over 12,000 organizations around the world are using Qualtrics to listen, understand, and take action on experience data (X-data™)––the beliefs, emotions, and intentions that tell you why things are happening, and what to do about it.
The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love, and build a brand people are passionate about. Join us as we help change the way people experience the world! Advance your career at a company that is dedicated to your ideas and growth, fills you with purpose, and provides a fun, inclusive work environment.
The Core Platform organization is responsible for building and supporting critical systems and services which are used by all the Qualtrics’ product line teams. Examples range from a centralized messaging platform with client libraries, to our A/B testing service, to our asynchronous job ecosystem, to our logging, metrics, and alerting infrastructure, to our storage systems.
This role is focused on the Database Engineering and Engineering Visibility subteams of Core Platform. The Database Engineering team supports our product teams with data storage solution choices, data modeling, performance, operations, and best practices. We support both Mysql and MongoDB, and are adding Redis support in 2020. Engineers on the team are not in traditional “DBA” roles--the perfect engineer for our team has a passion for storage in all forms, a zeal for efficient and robust tooling (build or buy), and the ability to communicate and work cross-team to accomplish engineering-wide initiatives. Our Engineering Visibility team is staffed in Europe and runs the logging, metrics, and monitoring solutions for Qualtrics--this role will help provide support for that team and a US-based point of contact.
How do you turn a customer into a fanatic?
An employee into an ambassador?
A product into an obsession?
A brand into a religion?
With experiences. The write-home, tell-everyone-you-know kind of experiences.
Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee and brand—on one platform. Qualtrics was recently acquired by SAP, and together we will accelerate XM and power the experience economy. If you’re searching for a company that’s dedicated to your ideas and growth, recognizes your unique contribution, fills you with purpose, and provides a fun, flexible and inclusive work environment - apply now!