ServiceNow Administrator/Developer

  • Sunrun
  • Lehi, UT, USA
  • Jun 27, 2021

Job Description

Overview: We are looking for a ServiceNow Administrator to help build,maintain,and troubleshoot our rapidly expanding ServiceNow tenant. This role will work cross-functionally with engineering and operations teams developing and deploying enterprise business solutions on the ServiceNow platform. Responsibilities: Essential duties and responsibilities + + Independently research capabilities within ServiceNow platform and provide recommendations on implementation + Work with business users to understand requirements and translate into technical specifications + Develop custom software solutions as required through scripting and software development + Monitor health,usage,and overall compliance of the platform; patch and upgrade as necessary + Collaborate on small-to-medium scale projects with minimal supervision + Perform root cause analysis and remediation for integration,system,reporting,and data issues + Development of reports,dashboards,critical metrics,and SLAs to drive business optimization and goals + Mentor and support junior colleagues + Other duties as assigned as needed Qualifications: Education and experience + Candidate must possess a minimum of a Bachelor of Science in an appropriate technical field or comparable experience (5 years) + Candidate must have a demonstrated ability developing solutions on the ServiceNow platform (3 or more years) + Certifications (ServiceNow System Administrator,Application Developer) preferred + Excellent verbal and written communication skills required Skills and competencies + + Expertise with scripting languages such as JavaScript,AngularJS,or SSH + Web service proficiency (REST,SOAP) as well as XML and JSON knowledge + Experience integrating with enterprise platforms such as Jira,Workday,Salesforce,and Workfront + Previous configuration and understanding of use cases,components,and architecture of Performance Analytics product + ITIL knowledge with the ability to relate concepts to implementation strategies + Experience with ITOM products (Discovery,MID server,CMDB,Event Management) + Excellent organizational,communication,critical thinking,& analytical skills Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity,Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun,we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunity without consideration of race,color,religion,ethnicity,citizenship,political activity or affiliation,marital status,age,national origin,ancestry,disability,veteran status,sexual orientation,gender identity,gender expression,sex or gender,or any other basis protected by law. We also consider qualified applicants with criminal histories,consistent with applicable federal,state and local law. If you have a disability or special need that requires accommodation,please let us know.