Partner Success Manager

  • GLOBAL PAYMENTS INC
  • Salt Lake City, UT, USA
  • Jun 29, 2021

Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

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Seeks ways to reduce time to launch while improving the new partner experience at Global Payments
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Actively manages high priority new partners in launch
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Understands the steps for a new partner to launch with Global Payments
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Engages directly with the partner, merchant and with others in the Global Payments organization to ensure productive partner launches
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Understands client contracts and addenda to agreed deal parameters, and financial and commercial points for assigned partners
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Supports Developer Services team with technology integration/certification efforts
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Fully understands the partner organization and strategy to enable Global Payments to engage and navigate throughout the enterprise
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Enables partner training as it relates to platform applications and product functionality
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Leads commercialization, planning and implementation to ensure new partner success after certification is complete
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Provides quality service and operational performance within our service delivery standards
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Works the BDs and RMs team to coordinate resolution of service incidents and escalation of issues
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Creates new partner dashboards and reports on the status of our pipeline to the Business Development team and the business unit's senior leadership
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Facilitates successful transition of new partners to the relationship management teams
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Communicates new partner design across Marketing, Underwriting, Sales, Sales Operations and Integrations
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Implements creative strategies and work with SMEs and other RM's to seek new partner solutions where appropriate
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Work to develop initiatives to improve communications, processes and workflow with partners and within Global Payments
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Other duties as assigned
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression,... For full info follow application link.

TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture.

Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at 1.706.644.8747 or 1.877.644.8747 or email at PayandBenefits@tsys.com.

EOE/Minorities/Females/Vet/Disability

TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics.