5 jobs found

At Zonos we provide scalable technology to simplify the complexities of international commerce, making it accessible to everyone. We create products that allow businesses to take complete control of their cross-border trade experience. Our SaaS solutions alleviate the headaches of cross-border trade with APIs and software that provide businesses with the tools and data they need to scale globally, including the only true landed cost solution on the market. If youâre looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you. In 2021, Zonos raised a $69 million Series A investment. The funds raised will allow us to keep up with the demands of product development, go-to-market, and worldwide team expansion. Overview Zonos is seeking a DevOps Engineer with 3+ years of experience to join our team. This position will be dedicated to supporting Zonos' cloud infrastructure, automation, and new Engineering...

Job Description: We are looking for a Technical Support Architect (TSA) who will be a subject matter expert on our Flow product, and responsible for providing over-arching technical support to our Flow customers (on-prem and cloud, but mainly on-prem). The ideal candidate will work cross-functionally across Pluralsight, and directly with a customer's technical leadership team, to help realize the full potential of Flow. A successful TSA will provide issue management to customers and to internal account teams as well as provide recommendations for improving overall product, systems and processes related to the Flow product.   Who you are: You have experience in Linux system administration (installation, maintenance, and troubleshooting) and are passionate about learning and understanding Pluralsight’s evolving system architecture. You embrace accountability for ensuring customer issues are resolved in accordance with Service Level...

Job Description: The Technical Support Manager (TSM) consistently delivers  a world-class support experience by leading the Pluralsight team that drives resolution of technical issues experienced in the Pluralsight platform.  A successful TSM has strong interpersonal and professional development skills, but also has the ability to inspire a team through their own actions. The TSM works in the unique position of leading the team that bridges the pipeline between Engineering, Documentation, Product Support,  and customers. This role is responsible for all hiring, onboarding, fostering, and performance plans for members of the Technical Support team.   Who you are: You exhibit dynamic, efficient and effective communication with key stakeholders. You are an advisor to cross functional teams (Sales, Marketing, and Engineering) to assist in the resolution of technical issues. You advocate for product quality, effective triage...

This is an entry level position for someone interested in starting an IT career.  There will be ongoing opportunities for knowledge and skill acquisition. You will be expected to grow in these areas as you perform your duties.   As part of a fast growing tech company, you will be helping scale Lucid’s rapid employment growth. You will help day to day operations run smoothly for all Lucid employees and help promote & maintain one of our company’s core values of “teamwork over ego.”   We are looking for someone passionate about helping others quickly and effectively. What you do will have a significant impact on the success of the company.     Our mission is to make working visually easy and essential for everyone. And we hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4)...

We are Domosapiens- uniquely skilled, passionate data lovers anchored in a culture of connectivity. We are transforming the way business is managed by putting real-time data into the hands of every decision-maker across organizations. Diversity is valued here because homogenized teams create echo chambers; and nobody benefits from that. The insight garnered from diverse backgrounds, perspectives, and lived experiences results in pioneering innovations across the organization and better experiences for our customers. The more diverse our talent, the more impactful the Domosphere becomes.  Position Summary Domo’s Technical Support Team is at the heart and primary contact for our customer’s inquiries regarding the use and support of Domo’s platform. Team members within the Support Team are valued and respected as they are equipped with the knowledge to assist not only our global customer base, but other internal team members. The...