2 associate product manager jobs found

Enterprise Account Developer Team Lead Location: Salt Lake City, UT The NICE inContact Enterprise Sales Development Team Lead is responsible for A) Generating new business opportunities B) Assisting the Sales Development Managers with administrative responsibilities and C) Acting as a mentor for the Sales Development Team. Enterprise Sales Development Team Lead will be responsible for maintaining reports, assigning leads, maintaining data hygiene in Salesforce.com, and assisting Team members with issues related to their job functions as well as their professional development. As an Enterprise Account Developer Team Lead, a Typical Day Might Include the Following: Generate new business opportunities through lead follow-up and prospecting of potential customers. Meet or exceed 25% of standard Sales Development quota as defined by management. Maintain comprehensive knowledge of current and future NICE inContact products and services offered. Act as mentor for Sales...

Technical Support Engineer II Location: Salt Lake City, UT The Technical Support Engineer II provides advanced technical assistance to our customers' technical support and IT staff of customers who support our suite of contact center software solutions. Our solutions utilize complex technologies and the associated issues require deep technical knowledge and excellent problem-solving skills to resolve. You will provide professional business-to-business customer service, with awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication and problem resolution, you will ensure that any reported issues as well as issues that you anticipate are resolved in an efficient and effective manner. These interactions must leave customers feeling impressed with how we handle things when they encounter issues with our products. You will work closely with other technical support engineers and with colleagues across...