3 product analyst strategist jobs found

Ecosystem Partners Manager Location: Salt Lake City, UT The Ecosystem Partner Manager will be a contributing member of the team that is responsible for the overall strategy and development of DEVone - NICE CXone'sTechnology Partner program. The DEVone Program helps partners build, extend and complement the CXone platform - the Contact Center as a Service (CCaaS) market leader. Reporting to the Director of Strategic Business Development, this role executes on the strategy of the program to enable partner recruiting & onboarding while making sure that NICE can offer a richer portfolio to its customers. This individual will collaborate with Product Management, Sales leadership and other cross-functional teams to understand product portfolio gaps, customer needs and help recruit partners aligned with strategic Go-To-Market objectives. This role will establish relationships with other internal organizations to continue to enhance the Technology Partner program and streamline the...

The rubber hits the road when someone picks up the phone to talk to a company. It happens over 250 million times a day. With over 60 percent of people dumping brands because of bad customer service, that phone call can make or break a business. Enter NICE Mattersight - the only company that uses personality analysis and big data analytics to improve every customer call, increase customer satisfaction and lower costs for Fortune 500 enterprises. Our patented technology mines a private database of over 1 billion customer service calls to quickly pair customers with call center agents they will naturally, effortlessly click with. Awkward and annoying becomes satisfying and enjoyable. Frustrated becomes enthusiastic. NICE Mattersight helps companies make positive conversations with their customers the rule, not the exception, by fostering emotional connections that turn complainers into fans. Who you are: NICE Mattersight is seeking a Software Developer to join our...

The rubber hits the road when someone picks up the phone to talk to a company. It happens over 250 million times a day. With over 60 percent of people dumping brands because of bad customer service, that phone call can make or break a business. Enter NICE Mattersight - the only company that uses personality analysis and big data analytics to improve every customer call, increase customer satisfaction and lower costs for Fortune 500 enterprises. Our patented technology mines a private database of over 1 billion customer service calls to quickly pair customers with call center agents they will naturally, effortlessly click with. Awkward and annoying becomes satisfying and enjoyable. Frustrated becomes enthusiastic. NICE Mattersight helps companies make positive conversations with their customers the rule, not the exception, by fostering emotional connections that turn complainers into fans. Who you are: NICE Mattersight is seeking a Software Developer to join our...