13 qa jobs found in Salt Lake City, UT

QA Engineer II Location: Salt Lake City, UT The QA Engineer II is responsible for evaluating the overall quality of our products by developing test plans and scripts to validate product functionality and performance. As an integral contributor to our Agile development teams, the QA Engineer II designs and executes both manual and automated test cases to ensure the highest level of quality and timely deliveries to the NICE inContact platform. Throughout the project lifecycle this individual will clearly outline the current state of the product and project by communicating any and all risks to the team. As a QA Engineer II, a Typical Day Might Include the Following: Be passionate about quality and driven to accomplish the company's goals. Develop and execute a complete test strategy for assigned products and features including verification of functional, performance, security and scalability requirements Design, extend, optimize and execute test plans and test cases based...

Sr. QA Engineer Location: Salt Lake City, UT A Senior QA Engineer within the NICE CEA Cloud Analytics group is responsible for evaluating the overall quality of our cutting-edge analytics platform and application by developing test plans and scripts to validate product functionality and performance. As an integral contributor to our agile development teams, the Senior QA Engineer designs and executes both manual and automated test cases to ensure the highest level of quality and timely deliveries. A Senior QA Engineer will coach and/or mentor others in the team and be expected to provide leadership within the QA group. Ultimately, this engineer is experienced enough to drive defect prevention, not just defect discovery. As a Senior QA Engineer a typical day might include the following: Cultivating a passion for quality within the team and without Developing and executing a complete test strategy for assigned products and features including verification of functional,...

Sr. QA Engineer Location: Salt Lake City, UT A Senior QA Engineer within the NICE CEA Cloud Analytics group is responsible for evaluating the overall quality of our cutting-edge analytics platform and application by developing test plans and scripts to validate product functionality and performance. As an integral contributor to our agile development teams, the Senior QA Engineer designs and executes both manual and automated test cases to ensure the highest level of quality and timely deliveries. A Senior QA Engineer will coach and/or mentor others in the team and be expected to provide leadership within the QA group. Ultimately, this engineer is experienced enough to drive defect prevention, not just defect discovery. As a Senior QA Engineer a typical day might include the following: Cultivating a passion for quality within the team and without Developing and executing a complete test strategy for assigned products and features including verification of functional,...

The rubber hits the road when someone picks up the phone to talk to a company. It happens over 250 million times a day. With over 60 percent of people dumping brands because of bad customer service, that phone call can make or break a business. Enter NICE Mattersight - the only company that uses personality analysis and big data analytics to improve every customer call, increase customer satisfaction and lower costs for Fortune 500 enterprises. Our patented technology mines a private database of over 1 billion customer service calls to quickly pair customers with call center agents they will naturally, effortlessly click with. Awkward and annoying becomes satisfying and enjoyable. Frustrated becomes enthusiastic. NICE Mattersight helps companies make positive conversations with their customers the rule, not the exception, by fostering emotional connections that turn complainers into fans. Who you are: NICE Mattersight is seeking a Software Developer to join our...

Sr. Software Engineer in Test Location: Salt Lake City, UT The Senior Software Engineer in Test is responsible for evaluating the overall quality of NICE inContact products by developing test automation scripts and frameworks. As an integral contributor to our Agile development teams, the Sr. SET designs and executes automated test cases to ensure the highest level of quality and timely deliveries to the NICE inContact platform. Throughout the project lifecycle this individual will develop new feature automation and enhance existing automated regression suites and the frameworks that use them. This is a senior position that will lead the automation efforts of a Scrum team, mentor other team members, and engage more thoroughly in frameworks, solutions and tool selection. As a Sr. Software Engineer in Test, a Typical Day Might Include the Following: Be passionate about quality and driven to accomplish the company's goals. Develop and execute a complete test automation...

Software Engineer in Test II Location: Salt Lake City, UT The Software Engineer in Test II is responsible for evaluating the overall quality of NICE inContact products by developing test automation scripts and frameworks. As an integral contributor to our Agile development teams, the SET II designs and executes automated test cases to ensure the highest level of quality and timely deliveries to the NICE inContact platform. Throughout the project lifecycle this individual will develop new feature automation and enhance existing automated regression suites and the frameworks that use them. As a Software Engineer in Test II, a Typical Day Might Include the Following: Be passionate about quality and driven to accomplish the company's goals. Develop and execute a complete test automation strategy for assigned products and features including functional, security, scalability and load testing requirements. Design, extend, optimize and execute maintainable test automation based...

Software Engineer II Location: Salt Lake City, UT The Software Engineer II designs, develops, tests and maintains the NICE inContact software platform. Key responsibilities include all tiers of the NICE inContact technology, including (but not limited to) design and development of NICE inContact products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. The Software Engineer II also may mentor junior staff members. As a Software Engineer II, a Typical Day Might Include the Following: Work as a member of an agile team to enhance and improve software written in one or more of the following languages: C#, JavaScript, React, Node.js, MongoDB Design and present projects to improve current process and overall platform. Code and test projects. Create automation to ensure quality. Deliver high...

Senior Software Engineer (AWS) Location: Salt Lake City, UT The Sr. Software Engineer designs, develops, tests and maintains the NICE inContact software platform. Key responsibilities include the design and development of NICE inContact products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. The Sr. Software Engineer will also mentor junior staff members and may be asked to propose cross disciplinary architectural solutions to difficult problems. Travel to other corporate sites may also be required. As a Senior Software Engineer, a Typical Day Might Include the Following: Work as a member of an agile team to enhance and improve software written in one or more of the following languages: C#, Java, Javascript, Scala, Python Deliver high quality, sustainable, maintainable code. Create unit...

Software Engineer II (AWS, C#) Location: Salt Lake City, UT The Software Engineer II designs, develops, tests and maintains the NICE inContact software platform. Key responsibilities include all tiers of the NICE inContact technology, including (but not limited to) design and development of NICE inContact products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. The Software Engineer II also may mentor junior staff members. The ESC team's primary mission is to move our current-generation ACD (Automatic Call Distributor) forward into what has been known as our v.Next vision, the future platform of this core system to our business. Key goals include scaling to large enterprise needs and enhancing the platform to enable further innovation. We will evolve from a cluster-based infrastructure, towards a...

Description* Software Engineer II - MAX Team Location: Salt Lake City, UT The Software Engineer II designs, develops, tests and maintains the NICE inContact software platform. Key responsibilities include the design and development of NICE inContact products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. MAX is a contact-handling web application that enables you to interact with contacts using phone calls, voicemail, email, chat, work items. MAX also supports the simultaneous use of multiple channels. As you handle an interaction, MAX offers several tools to enhance your experience. You can transfer interactions to other agents or skills, conference with the contact and another agent, place the contact on hold, disposition and tag the interaction to categorize it, and create reminders to reach...

Senior Software Engineer Location: Salt Lake City, UT The Sr. Software Engineer designs, develops, tests and maintains the NICE inContact software platform. Key responsibilities include the design and development of NICE inContact products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. The Sr. Software Engineer will also mentor junior staff members and may be asked to propose cross disciplinary architectural solutions to difficult problems. Travel to other corporate sites may also be required. As a Senior Software Engineer, a Typical Day Might Include the Following: Work as a member of an agile team to enhance and improve software written in one or more of the following languages: C#, Java, Javascript, Scala, Python Deliver high quality, sustainable, maintainable code. Create unit tests and...

Description* Senior Software Engineer - MAX Team Location: Salt Lake City, UT The Sr. Software Engineer designs, develops, tests and maintains the NICE inContact software platform. Key responsibilities include the design and development of NICE inContact products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. The Sr. Software Engineer will also mentor junior staff members and may be asked to propose cross disciplinary architectural solutions to difficult problems. Travel to other corporate sites may also be required. MAX is a contact-handling web application that enables you to interact with contacts using phone calls, voicemail, email, chat, work items. MAX also supports the simultaneous use of multiple channels. As you handle an interaction, MAX offers several tools to enhance your experience....

Software Engineer II (Automation/AI) Location: Salt Lake City, UT The Software Engineer II designs, develops, tests and maintains the NICE inContact software platform. Key responsibilities include all tiers of the NICE inContact technology, including (but not limited to) design and development of NICE inContact products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. The Software Engineer II also may mentor junior staff members. As a Software Engineer II, a Typical Day Might Include the Following: Work as a member of an agile team to enhance and improve software written in one or more of the following languages: C#, C++, Java, Javascript, Scala, Python, Golang Design and present projects to improve current process and overall platform. Code and test projects. Create automation to ensure...