6 technical-support jobs found in Lehi, UT

Job Description: We are looking for a Technical Support Architect (TSA) who will be a subject matter expert on our Flow product, and responsible for providing over-arching technical support to our Flow customers (on-prem and cloud, but mainly on-prem). The ideal candidate will work cross-functionally across Pluralsight, and directly with a customer's technical leadership team, to help realize the full potential of Flow. A successful TSA will provide issue management to customers and to internal account teams as well as provide recommendations for improving overall product, systems and processes related to the Flow product.   Who you are: You have experience in Linux system administration (installation, maintenance, and troubleshooting) and are passionate about learning and understanding Pluralsight’s evolving system architecture. You embrace accountability for ensuring customer issues are resolved in accordance with Service Level...

Job Description: The Technical Support Manager (TSM) consistently delivers  a world-class support experience by leading the Pluralsight team that drives resolution of technical issues experienced in the Pluralsight platform.  A successful TSM has strong interpersonal and professional development skills, but also has the ability to inspire a team through their own actions. The TSM works in the unique position of leading the team that bridges the pipeline between Engineering, Documentation, Product Support,  and customers. This role is responsible for all hiring, onboarding, fostering, and performance plans for members of the Technical Support team.   Who you are: You exhibit dynamic, efficient and effective communication with key stakeholders. You are an advisor to cross functional teams (Sales, Marketing, and Engineering) to assist in the resolution of technical issues. You advocate for product quality, effective triage...

Job Description: About Pluralsight  Founded in 2004 and trusted by Fortune 500 companies, Pluralsight is the technology skills platform organizations and individuals in 150+ countries count on to innovate faster and create progress for the world.  Working at Pluralsight At Pluralsight, we believe everyone should have the opportunity to create progress through technology. That everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do every day, we empower the people who power our world.  And we don’t let fear, egos or drama distract us from our mission. We’re adults, and we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics and trust in each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be...

Job Description: About Pluralsight Pluralsight proudly creates the creators of tomorrow: the people who develop the technology that lifts the human condition. We do this through the tech industry's leading learning platform for serious Developer, IT, and Creative professionals. Our team of 700+ innovators and disruptors are serving over 1M users in 150+ countries to conquer the tech skills gap. Working at Pluralsight At Pluralsight, we believe everyone should have the opportunity to create progress through technology. That everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do everyday, we empower the people who power our world.And we don’t let fear, egos or drama distract us from our mission. We’re adults, and we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics and trust each other to do the right thing. We thrive in an...

Job Description: The Pluralsight Digital Experience team is looking for a front end developer with strong technical skills, amazing attention to detail and a passion for delivering excellence with an innovative web team. This role is for developing and enhancing the Pluralsight web properties running on Adobe Experience Manager (pluralsight.com, pluralsightone.org, javascript.com and several microsites) in conjunction with UX designers, software engineers, project managers and strategists.  This role gives an opportunity to technically design and enhance the way Pluralsight’s marketing site is built and the experiences our users have with our digital properties. As a member of this team, you should have extensive experience with HTML/CSS and Javascript within the context of AEM and a commitment to understanding technical and business requirements for new experiences. You should have strong knowledge of the overall software delivery lifecycle and activities and...

This position is also available for employment in these areas: Draper UT, Remote - California, Remote - Colorado, Remote - Illinois, Remote - Massachusetts, Remote - North Carolina, Remote - Texas, Remote - Utah, Remote - Washington     Job Description: The Opportunity  The Director of Software Development for Pluralsight will have responsibility for the delivery of key features or aspects of our product that ensure that our customers are delighted. Reporting to the VP of Software Development or Sr Director of Software Development,  you will have visibility and input into how we accomplish key business priorities and will be relied upon to prioritize technical engineering considerations and workstreams to meet those objectives. You will work closely with all parts of our engineering organization, driving priorities and empowering the Software Engineers with the tools necessary for them to deliver. We’re looking for someone with...